The questions travellers actually ask.
Can I book a private tour now?
Not yet. The current catalogue is open for discovery and planning; booking requests will open only after the service and its terms are ready.
Can I make a payment now?
No. Love You Italy does not currently accept tour payments, card authorizations or deposits through this website.
What will happen when booking opens?
Each live tour will show its price, availability, payment steps and cancellation conditions before you submit anything.
What can I use My Account for now?
You can manage your profile and saved tours. Booking details and travel documents will appear there only after booking opens.
Where will I find a future voucher?
After booking opens, a confirmed voucher will appear on the relevant booking page and in Travel documents.
Can I show the voucher on my phone?
Yes. The confirmed voucher is designed for mobile use and can also be printed.
How do meeting points work?
The product page shows the general meeting point. Your confirmed voucher contains the final instructions and map link.
How early should I arrive?
Follow the arrival time shown in your confirmed voucher. Attraction tours often require extra time for security checks.
Are attraction tickets included?
Only when the product page says they are included. The Included and Not included sections are the source of truth for each tour.
Are all Love You Italy tours private?
The catalogue is designed around private guided experiences rather than shared group tours. Check each tour page for its exact format.
Will I be able to book in another language?
Available languages are shown on each tour page and in search filters. Language availability will be confirmed when booking opens.
Can I contact Love You Italy while planning?
Yes. Use the Contact page for questions about destinations, itineraries and future availability.
What if a guide is unavailable?
When booking opens, a request will remain unconfirmed until guide availability and any required tickets have been checked.
Can ticket availability affect my tour?
Yes. Some museums and monuments use timed or named tickets, so confirmation can depend on ticket availability.
Where can I see what is included?
Every tour page has Included and Not included sections. Review them while planning and again before booking opens.
How do I reset my password?
Use Forgot password on the sign-in page. We send a reset link to your account email.
Why create an account?
Your account currently keeps your profile and saved tours in one private place. Booking records and documents will be added only after booking opens.
What if I typed the destination name incorrectly?
Search suggests close matches for common spelling errors and lets you search again.
Can I search for a monument instead of a city?
Yes. You can search places such as the Colosseum, Uffizi Gallery or Pompeii and see tours that include that attraction.
Can I search by region?
Yes. Regional discovery leads to the cities, villages and attractions available in that area.
Where can I read destination guides?
The Journal has a region and city directory plus a search bar for planning articles.
Why do some tours have no price?
The current catalogue contains planning and demonstration pages that are not for sale. Live pricing will appear only on bookable tours.
How will payments be protected?
No payment form is active today. Security, consent and clear commercial terms will be verified before payment processing is enabled.
What should I do if a page is not loading?
Try again from My Account. If the issue persists, use Contact or the Help Centre from the site header or footer.